SHIPPING

delivery and shipping

UAB Ekomlita delivers to most countries in the world using the fastest delivery methods available.

Shipping costs are as follows:

We offer FREE shipping to all of our shipping countries.

Tracking:

 

Please follow these instructions:

Copy either your:Order number,
Tracking number or
E-mail address.
Open the tracking page
Paste any of the above information into the space provided on the page and hit “Track”.
You can now follow the status of your order.
 

The processing time for orders is 1-2 working days. Please note that time may vary during holidays or limited edition product launches. Thank you very much for your understanding.

** Disclaimer: The current corona pandemic has disrupted the logistics network, which has a negative impact on our delivery times. As a result, the delivery time for some items may be delayed at the moment. **

Estimated delivery times / country in working days:

United States
8-12 d.
Germany
10-14 d.
Sweden
10-14 d.
Austria
10-14 d.
Canada
12-18 d.
France
10-14 d.
Italy
10-14 d.
Spain
10-14 d.
Switzerland
12-15 d.
United Kingdom
8-12 d.
Norway
10-14 d.
Colombia
12-18 d.
Russian Federation
18-28 d.
Netherlands
8-12 d.
Poland
8-12 d.
Belgium
10-14 d.
Brazil
12-18 d.
Finland
10-14 d.
Argentina
12-18 d.
Czech Republic
10-14 d.
Romania
10-14 d.
Mexico
8-12 d.
Slovakia
10-14 d.
Denmark
10-14 d.
Ireland
12-15 d.
Hungary
10-14 d.
Australia
10-14 d.
Greece
10-14 d.
Portugal
12-18 d.
Bulgaria
10-14 d.
Croatia
10-14 d.
Luxembourg
10-14 d.
South Africa
12-18 d.
Thailand
10-14 d.
New Zealand
10-14 d.
Cyprus
10-14 d.
Latvia
12-18 d.
South Korea
5-8 d.
Turkey
10-14 d.
Estonia
12-18 d.
Ukraine
10-14 d.
Malaysia
10-14 d.
Malta
10-14 d.
Liechtenstein
12-18 d.
Japan
10-14 d.

EMS, DHL, post company in your country. Not for delays due to air and ground transport strikes. No additional fees, customs or hidden costs.

DAMAGE

If your Enence Translator device was damaged in transit, we would be happy to offer you a replacement device free of charge. Please contact our customer support team using our contact form.

Please note that you have to provide the following data:

1. Pictures of the damaged item.

2. Pictures of the damaged packaging.

** The damaged item must be returned for inspection to our return address provided by our customer support team. **

*** Please note that if the item is not released from customs, refused to accept the order, or given an incorrect address, your package may be returned to us or disposed of. In this case, a restocking fee of 15% will apply in accordance with our standard return policy. ***

Last edited on 2020-06-01

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